We have provided a selection of recent projects to illustrate our scope of practice. Please contact us if you would like to know more about our expertise in the following practice areas or any of the projects listed.
Services development and improvement
Service Excellence, Massey University
Clinical network strategy and development, Central Region Technical Advisory Service
Leadership and organisational culture
Leadership Development, EziBuy Ltd
Leadership Development, One for All
Strategic and business planning
Strategic Planning, Community Services Council
Strategic & Operational Planning, Arohanui Hospice Trust
Customer services management
Frontline Services Training, Toyota NZ
Developing Service Excellence, Massey University
Human resource management and development
Pay and Employment Equity Project, Building & Housing
Human Resources Strategy & Services, Arohanui Hospice Trust
Organisational and programme evaluation
Survey of Student Experience with Services, Massey University
Evaluation: New Zealand Liverpool Care Pathway for the Dying Patient (LCP) National Office
Business excellence
Starting the Business Excellence Journey, Doctoral Thesis
Business Excellence Self-Assessment, Porirua City Council
Human Synergistics
Leadership Development, EziBuy Ltd
Leadership Development, One for All
