Carolynn is a Project Manager with the Ministry of Education. She is also an Authorised Consultant with the New Zealand Business Excellence Foundation.
Prior to establishing an independent consultancy company in 2008, Carolynn was a senior manager within the insurance industry and the education sector.
Areas of interest
Carolynn specialises in working with service / knowledge organisations, for example education organisations and central government organisations.
Carolynn's practice areas include:
She has particular expertise in organisational benchmarking, coordinating business excellence based awards processes and facilitating organisational self-assessment against the Baldrige Criteria for Performance Excellence.