Carolynn Joyce

Associate Consultant
STRATUM Ltd
DDI: 04 476 8662
Mobile: 021 482944
carolynn@stratum.co.nz

 

Carolynn is a Project Manager with the Ministry of Education. She is also an Authorised Consultant with the New Zealand Business Excellence Foundation.

Prior to establishing an independent consultancy company in 2008, Carolynn was a senior manager within the insurance industry and the education sector. 

Areas of interest

Carolynn specialises in working with service / knowledge organisations, for example education organisations and central government organisations.

Carolynn's practice areas include:

  • Service development and improvement,
  • Strategic and business planning,
  • Process management.

 

She has particular expertise in organisational benchmarking, coordinating business excellence based awards processes and facilitating organisational self-assessment against the Baldrige Criteria for Performance Excellence.